Kitchen Equipment

ALTO SHAAM COMBI OVEN ERROR CODE AND SERVICE MANUAL

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The Alto-Shaam Combitherm combination oven/steamer employs Eco smart operating efficiencies in the design and application of all operating and programming functions. Eco smart operational characteristics include the use of a water barrier to close the oven compartment to the outside air. While maintaining a non-pressurized atmosphere, the primary purpose of the Eco smart system is to prevent the steam and heat generated within the oven compartment from freely escaping to the outside


The Eco smart design displaces the air within the cooking compartment and achieves a higher level of steam saturation that offers quick-steaming at temperatures above 212°F (100°C). This guide is provided as an operational aid with step-by-step instructions of the basic functions of the Combitherm oven, along with the many other additional features of the control

Error CodeError on DisplayDescription of Error
E01Low Water BoilerUpper water level probe B1 is not satisfied within 5 minutes, after water solenoid valve Y1 is activated.
E02Control Temperature HighLow voltage relay board temperature higher than 176°F (80°C).
E03Fan Motor ErrorFan motor does not spin after 60 seconds, detected by the Hall Sensor. Error 03 does not appear if error E53 is detected first.
E04Lower Fan Motor ErrorLower Fan motor does not spin after 60 seconds, detected by the Hall Sensor. Error 04 does not appear if error E54 is detected first.
E05VFD Comm FailureWhen VFD does not respond to a query on the CAN interface
E06Lower VFD Comm FailureWhen VFD does not respond to a query on the CAN interface.
E07Error Received from VFDWhen VFD is flashing the green light

CT Performance
CTP6-10e, CTP6-10G CTP10-10e, CTP10-10G CTP7-20e, CTP7-20G CTP10-20e, CTP10-20G CTP20-10e, CTP20-10G CTP20-20e, CTP20-20G

CT Classic
CTC6-10e, CTC6-10G CTC10-10e, CTC10-10G CTC7-20e, CTC7-20G CTC10-20e, CTC10-20G CTC20-10e, CTC20-10G CTC20-20e, CTC20-20G 


Error CodeError on DisplayDescription of Error
E08Error Received from Lower VFDWhen VFD is flashing the green light
E11Convection Temperature HighIn Combination program, cavity temperature N6 is measuring in excess of 572ºF (300ºC) for a minimum of 25 seconds In Convection program, cavity temperature N6 is measuring in excess of 572ºF (300ºC) for a minimum of 25 seconds
E13Boiler Temperature HighBoiler temperature is more than 248ºF (120ºC) for more than 25 seconds, detected by B4 Probe
E15Condenser Temperature HighLower Fan motor does not spin after 60 seconds, detected by the Hall Sensor. Error 04 does not appear if error E54 is detected first.
E20B11 Core Temperature Probe Single Point FaultSingle point core temperature probe defective or disconnected
E21N6 Cavity Probe FaultCavity temperature probe defective or disconnected
E22B10 Core Temperature Probe Multi-point FaultMultipoint core temperature probe defective or disconnected

TOUCH MOTOR CONTROL ERROR CODES & MORE INFORMATION HERE
1. Under voltage   LED flashing sequence, with 1 flash per period. Voltage of intermediate circuit is less than 250V

2. Overvoltage LED flashing sequence, with 2 flashes per period. Voltage of intermediate circuit exceeds 445V

3. Excess Temperature LED flashing sequence, with 3 flashes per period. Temperature sensor in the power unit is more than199°F (93°C)

4. Current Peak LED flashing sequence, with 4 flashes per period. Blocked motor, detected by current peak monitoring from 900 rpm rotating field

5. Overcurrent LED flashing sequence, with 5 flashes per period. Intermediate circuit current exceeds 4.0 A

6. Short-circuit LED flashing sequence, with 6 flashes per period. Release of interrupt at intermediate circuit current larger than 53 A

7. Power on LED flashing sequence, with 7 flashes per period. Effective mains voltage does not correspond to jumper setting 115V/230V

8. Watchdog LED flashing sequence, with 8 flashes per period. Watchdog of the microcontroller released, program crash

The Combitherm PRO touch control features a simple, graphics-based control panel that commands all the oven functions. Access your titled recipes. Manual cooking by time and temperature also are easily accomplished. Intuitive interface - The Alto-Shaam PRO touch offers a simple interface that commands all of the Combitherm’s cooking functions. As the name implies, it is fully operable by touch. Graphic controls - The highly visual graphic-based control with logical procedures ensure that correct steps are followed every time. An excellent memory - Access an unlimited number of programmed titled recipes that you’ve customized. Each recipe can have up to 10 sequential steps. HACCP data access - CT PROformance ovens include a downloadable HACCP function. Absolute Humidity Control™ - provides 0-100% humidity levels allowing more control over the ideal cooking environment and product finish [patent pending.

Superior baking - The five-speed fan provides consistent baking results. A moisture injection feature provides perfect sheen and crust on breads and pastry items. Multi-shelf timers - Track cooking time of different food items in the same oven with multi-shelf timers. Time is tracked in minutes and seconds. On-board diagnostics - The PRO touch control includes on-board diagnostic functionality with results displayed right on the touch screen. Two power levels: reduced power to manage kitchen power peaks, and eco power for optimal oven efficiency. PRO power power level option - an accelerated turbo power for an instant boost of heat or quick heat recovery [patent pending]. Multiple languages: software operation in English, French, German, Korean, Mandarin, Russian, or Spanish.

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